What does the warranty covers?

What does the warranty covers?

• The warranty covers manufacturer defects against mechanism.

• This include parts such as motors, circuit boards, mechanical parts, gas springs, gas lifts.

• Any repair or replacement under the warranty is limited to the defective parts only.

What is not covered under the warranty?

• The warranty does not cover any problems resulting from wear and tear, user misuse, improper set-up or unauthorized modification.

• Warranty will end immediately if the product becomes defective as a consequence of misuse or lack of proper care and maintenance.

• If the problem is caused by loose screw or if there is plastic label/wrappers (problems that can be solved easily by the customers), customers can rectify the issue themselves without our technician to be onsite.

• Proper belt alignment is essential to maintain treadmill functionality. Damage or wear caused by misalignment due to lack of regular alignment checks is considered user negligence. Warranty claims for defects resulting from poor maintenance, including improper belt alignment, may be voided.

Limited warranty

• We reserves the right to whether a benefit under this warranty may be claimed and decide whether the parts should be repaired or replaced.

• Warranty will end immediately if the item becomes defective as a consequence of misuse, authorized modification or lack of proper care and maintenance.

• The warranty only applies to the original purchaser only who may not assign or transfer any benefit conferred by this warranty and a person who is not the original purchaser shall not have any rights to benefit from any of these terms and conditions.

• Should the warranty expires, there will be a $60 labour fee for our technician to be onsite. A separate, parts replacement fee will also be borne by the customer should replacement of parts are required.

• Replacement parts may take up to 5 days to 2 months subject to availability.

• The warranty is effective from the date of delivery