Delivery Lead Time
• Our delivery will take about 3 to 7 business days (excluding weekends & PH) – unless stated otherwise (i.e. on preorder status)
Delivery Process
For small items such as Mini Digital Pedal Bike and 3-In-1 Gym Bike
• The item will be arranged to be picked up by courier company within 2 to 3 business days (excluding weekends & PH).
• A tracking link will be provided for you to track the delivery status.
• Important note that any delay resulting from the courier company is not within our control.
For bulky items such as Spin Bikes and Treadmills
• Our delivery team will give you an confirmation call or SMS at least one day before the delivery to confirm with you the date and time range.
• Should you be able to make it for the delivery, kindly acknowledge the call or SMS sent to you.
• Should you be unable to make it for the delivery, please kindly inform the delivery team and they will reschedule your delivery to the next available date.
