Knowledge Base

I’ve placed an order, when will I receive it?

Delivery Lead Time

• Our delivery will take about 3 to 7 business days (excluding weekends & PH) – unless stated otherwise (i.e. on preorder status)

 

Delivery Process

For small items such as Mini Digital Pedal Bike and 3-In-1 Gym Bike

• The item will be arranged to be picked up by courier company within 2 to 3 business days (excluding weekends & PH).

• A tracking link will be provided for you to track the delivery status.

• Important note that any delay resulting from the courier company is not within our control.

 

For bulky items such as Spin Bikes and Treadmills

• Our delivery team will give you an confirmation call or SMS at least one day before the delivery to confirm with you the date and time range.

• Should you be able to make it for the delivery, kindly acknowledge the call or SMS sent to you.

• Should you be unable to make it for the delivery, please kindly inform the delivery team and they will reschedule your delivery to the next available date.

Close Menu
×

Cart